The Cross-Functional Friction Zone
Strong functions can still create a weak system when the connections between them are unclear, late or built on assumptions.
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Systems & Interfaces
The interfaces between people, systems, disciplines and information where problems often emerge.
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Looking for what isn’t there
Sometimes the strongest signal is an absence: the thing the system says should be there, but reality does not show.
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The Connection Nobody Checked
A reflection on interfaces, ownership and the connections that can fail even when every individual function appears to work.
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If AI does the 80%, how do humans learn the 20%?
AI can increase output and reduce cost, but if it removes the work through which judgement develops, today's efficiency may become tomorrow's competence debt.
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