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Quality Culture

Leadership, behaviour, trust and the cultural conditions that multiply GMP performance.

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Professionals within layered translucent structures, representing people, culture and aligned systems in GMP.

Marlous M. C. van der Hooft · Published in GMP Journal · 5 Mar 2026

GMP Is About People: Culture as a Performance Multiplier

An externally published article on why GMP performance depends not only on systems and procedures, but on the culture in which people use them.

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Marlous M. C. van der Hooft · 2025-08-18

Reddeloos, Redeloos, Radeloos

A historical analogy for three organisational conditions that can reinforce one another under sustained pressure: resignation, reactive reasoning and loss of trusted direction.

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Marlous M. C. van der Hooft · 2025-08-04

Culture Is the Engine of Compliance: Why GMP Performance Is Multiplicative, Not Mechanical

GMP systems create structure. Culture determines how those systems behave in practice — what people raise, challenge, learn from and improve.

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Marlous M. C. van der Hooft · 2025-07-29

Why Good People Sometimes Do the Wrong Thing: The Fraud Triangle in GMP

Pressure, opportunity and rationalisation can help explain why good people make poor GMP decisions without treating deliberate wrongdoing as the default explanation.

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Marlous M. C. van der Hooft · 2025-07-15

From Power to Performance: Building Trust in GMP Teams

Authority matters in GMP, but performance improves when different functions can challenge, explain and decide without turning collaboration into either domination or endless consensus.

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Marlous M. C. van der Hooft · 2025-07-10

Why Culture Matters in GMP

Why GMP culture is part of the quality system itself: it shapes what people raise, challenge, understand and do when reality becomes uncomfortable.

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When We Notice — But Don’t Raise It

Marlous M. C. van der Hooft · 13 Aug 2026

When We Notice — But Don’t Raise It

Weak signals only help if somebody feels able to raise them. This reflection looks at the gap between noticing and acting.

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Cover of From Compliance to Culture by Marlous van der Hooft

Marlous M. C. van der Hooft · Edited by Dr. Wolfgang Pitsch · 2025

From Compliance to Culture: How to Improve your Quality Culture in GMP Environments: The Qualificiency Way

A practical exploration of quality culture in GMP environments, and of the organisational conditions that allow compliant systems to perform reliably.

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A thoughtful professional assessing flowing digital data through translucent glass-like interfaces, representing AI-supported work, human judgement and future competence development.

Marlous M. C. van der Hooft · 4 Oct 2026

If AI does the 80%, how do humans learn the 20%?

AI can increase output and reduce cost, but if it removes the work through which judgement develops, today's efficiency may become tomorrow's competence debt.

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