REFLECTIONS OF THE WEEK

Reflection 006 | When We Notice — But Don’t Raise It

We notice. We wonder. We assume.

But what happens when everyone sees something — and nobody raises it?

Reflection 6 explores why speaking up, stopping, escalating and learning are not only compliance behaviours, but also essential Lean principles.

Reflection 004 | The book I couldn't put down

A school novel taught me something I still carry into every GMP project today. Not because of how it ended, but because halfway through, the story changed without a single fact changing. This reflection explores how one new perspective can completely transform our understanding—and why the most valuable question we can ask ourselves is often: What am I missing?

Reflection 003 | Experience Creates Blind Spots

Experience is one of the most valuable things we can bring into complex work.
It helps us recognize patterns earlier. It helps us see risk before it becomes visible to everyone else. It helps us ask questions that come from years of seeing what can happen when assumptions remain unchallenged.
But experience has another side.
It can also create blind spots.

Reflection 002 | The Connection Nobody Checked

When something goes wrong, our instinct is usually to look for where it went wrong.
Was it Engineering?
Quality?
Operations?
Management?
We look for the department where the problem became visible.
Over the years, I have learned that this is often the wrong place to start.
Not because the problem isn't there.
But because it usually started somewhere else.
Between them.

Reflection 001 | Everyone was discussing the project.

Reflection 001 | Everyone was discussing the project. Nobody was discussing what came next.
Estimated reading time: 5 minutes
If you've arrived here after reading my LinkedIn post, thank you.
The post ended with a question that has quietly followed me for more than twenty years:
"...yes, but what happens next?"
I'd like to explain why that question has become almost instinctive for me.